ShelterBuddy® Software develops software solutions for animal shelters and animal control agencies for tracking in care pets, adoptions, volunteers, donors, licensing and much more.
ShelterBuddy® caters for advanced shelters / animal control facilities with its pro product, and also for the smaller rescue groups with the express version of the system.
ShelterBuddy® Software was developed by RSPCA Queensland – Australia’s leading Non-Profit Animal Welfare Organization. RSPCA Queensland cares for over 53,000 animals per year; we operate 11 shelters throughout the state, employ 415 staff and manage over 5000 volunteers.
Like many shelters, we too suffered the burden of outdated and cumbersome database systems with many data silos making it impossible to have centralized data. Our operational requirements had well and truly outgrown our software – it was time to modernize. Extensive research was carried out both domestically and internationally to find an effective database solution. The results fell short of our expectations – many of the available products were far too exorbitantly priced while others appeared to have been developed for everything but a shelter! The decision was made to combine the industry expertise of Australia’s largest two animal welfare organizations and develop the database solution for the animal care and welfare industry.
ShelterBuddy® Software has grown into a global shelter software management system utilized not only in Australia, but also New Zealand, America, Canada and most recently our first installation in Europe being Ireland. We have a dedicated and talented software development team and support team managing constant upgrades and features utilizing the latest technology available.
Click each item below to learn more on the benefits of using ShelterBuddy® Software
ShelterBuddy has 2 versions to suit the size and complexity of your organization, pro or express. To request a demo get in touch with us via the request a demo page.
“Previously, our website adoption section was manually updated twice weekly, which meant a lot of people were visiting or calling the shelter about animals adopted days earlier - ShelterBuddy® has solved that problem!”
We have developed a great relationship with the team at ShelterBuddy®. They offer a variety of tools essential to the success of our organization and I appreciate their attention to detail in each module. Animal welfare is constantly evolving and ShelterBuddy® is always willing to explore creative ideas we bring forward to increase the effectiveness of the system! The team at ShelterBuddy® understands the complexities of animal sheltering and are supportive and committed to the success of our organization through their platform and our partnership.
People's descriptions of animals lost and found rarely match, especially with cross-breeds, so having photos on the site has really helped us identify and match animals with their owners.
The following features are either part of the core ShelterBuddy® Software, or they are additional paid addons, contact us for more details on any of these features.
Display your key information to people visiting your shelter. These dashboard screens tell the public how many adoptions you have done for the day, month, year, how many volunteer hours, animals out in foster and much more. Let your customers know all the hard work you're doing!Back
If the 700+ canned reports that come standard with ShelterBuddy® Software don’t have the exact layout and data you need you can use our ad hoc reporting tool to create your own custom reports. These reports can be setup to email you every day, week, month, etc. The adhoc reporting tool is a drag and drop tool that allows you to create reports using a simple interface.Back
Keeping track of what medications have been administered to a pet and which pets have not yet had their medications has always been a nightmare to manage for vet staff. ShelterBuddy alleviates this pain by developing an *iPhone* and *Android* app to easily mark pets as having their medication administered. Simply scan a QR code from the pet's kennel card and the app will list all the medications due for the pet. Simply tap which medications are given and then move on to the next animal, easy!Back
Petfinder is one of the market leaders in online pet adoptions and uploading from ShelterBuddy® is automatic. Simply set your animals status to available for adoption and the pet is uploaded to Petfinder. When the pet is adopted just change the status to adopted in ShelterBuddy® and the pet will come off the site automatically!Back
Adoptapet is also one of the market leaders in online pet adoptions and uploading from ShelterBuddy® is automatic. Simply set your animals status to available for adoption and the pet is uploaded to Adoptapet.com. When the pet is adopted just change the status to adopted in ShelterBuddy® and the pet will come off the site automatically!Back
At ShelterBuddy® we are always looking to bring new technology solutions to help our animal shelter partners gain efficiency and resources that can further their mission of saving more pets lives.
As a result, we are thrilled to be in partnership with Activ4Pets. Connecting our ShelterBuddy® Software with Activ4Pets platform enables our shelter partners to seamlessly transfer all the adopted pets' information and health records to Activ4Pets on the day of adoption without lifting a finger. It is done automatically between the two databases after an adoption is completed. So when the pet adopter returns home and logs in to the Activ4Pets portal and mobile app the information is already there at their fingertips. Most importantly, the integration between Activ4Pets and ShelterBuddy® will help save shelter staff time spent answering follow up phone calls from pet adopters to retrieve that pets information (examples: vaccinations, microchip, medications, etc.) after adoption for the veterinarian, boarder, or groomer. Activ4Pets is an all-in-one mobile pet health smartphone app and portal that puts all the adopted pet's information and medical records into the pet adopters' hand and makes it accessible anywhere and anytime they need it via the internet. In addition, Activ4Pets' digital app serves as an easy-to-use communication tool conveniently connecting pet parents remotely with veterinarians via video chat, helping pet parents find local pet services and know about nearby pet friendly venues/events to enjoy with their pets.Back
ShelterBuddy® Software is used throughout the world to help look after thousands of animals in need. These animals come from shelters, rescue groups and animal control agencies. The alliance with Finding Rover will assist in saving the lives of many animals by ensuring they are returned to their owners swiftly by using facial recognition technology.
One of the biggest issues with lost pets is that everyone describes them differently and the new facial recognition software and apps makes it easy to match the dogs accurately. As they say, a picture paints a thousand words.
ShelterBuddy® helps to seamlessly register pets on the Finding Rover database at the time of adoption at hundreds of shelters across the US and this assists Finding Rover in expanding its product to other parts of the world.Back
A partnership with HomeAgain means that organizations that are using the HomeAgain brand of microchips could potentially have the cost of ShelterBuddy® subsidized. To find out if you qualify for this deal contact your HomeAgain representative.Back
Poundpaws is a revolutionary pet adoption site, using modern technology and social media to help rehome abandoned pets in Australia. Uploading is achieved by changing statuses to available for adoption / adopted.Back
Shelter Animals Count is a new, collaborative initiative formed by a diverse group of stakeholders to create and share a national database of sheltered animal statistics, providing facts, and enabling insights that will save lives. ShelterBuddy has a report that can be run and uploaded straight into Shelter Animals County database to help in provide national statistics.Back
Adopets is a innovative adoption platform that helps shelters to:
Maddie's® Pet Assistant (MPA) is a FREE app, developed by Maddie's Fund®, to follow up with adopters and foster caregivers once a pet is placed in their new permanent or temporary home.
If you indicate a concern in one of the check-in surveys, you’ll receive an immediate response in the app and in email, with tips, advice and resources crafted by shelter medicine veterinarians and behaviorists to help you resolve the issue. It's all about support.
You can also receive vaccination reminders, track your pet's weight, post questions to a community forum and more – all through the appBack
Adoptmeapp is used by volunteers, fosters, and staff at shelters and rescues to share stories of adoptable pets with potential adopters
Those who interact most with adoptable pets love taking pictures and videos of their furry friends. They use AdoptMeApp to tell the stories of these pets via captioned photos and videos, instantly adding them right into the pet profiles on the shelters' websites (and automatically posting them to Twitter).Back
United Kingdom Sales
New Zealand Sales
USA Contact DetailsBack