Support Contacts

For any technical questions or problems with the system you can contact support, first we have a few questions to direct you to the correct support team. Which country are you based in?



Are you a Home Again Customer?

Australian Customers

AU +61 7 5241 3400 (available 24/7)
Email: enquiries@shelterbuddy.com

Monday to Friday 8AM – 6PM (Mountain Time)

Call: 1 877 722 7548 (toll free)
Email: support@usshelterbuddy.com

After Hours:

Call: 1 303 347 1220
Email:support@shelterbuddy.com (cc support@usshelterbuddy.com)

781 583 3400 (available 24/7)

USA Contact Details

Harry Schechter - CEO
Email: harry@shelterbuddy.com

Sheila Collecott - General Manager
Email: scollecott@shelterbuddy.com

1 Washington Mall #1241
Boston, MA 02108

Canadian Customers

781 583 3400 (available 24/7)

Ireland Customers

+353 1800 851 220 (toll free, available 24/7)

New Zealand Customers

NZ +64 800 453 940 (toll free, available 24/7)