Support Contacts

For any technical questions or problems with the system you can contact support, first we have a few questions to direct you to the correct support team. Which country are you based in?

Australian Customers

AU +61 7 5241 3400 (available 24/7)
Email: support@shelterbuddy.com

781 583 3400 (available 24/7)

Email: support@shelterbuddy.com

USA Contact Details

Harry Schechter - CEO
Email: harry@shelterbuddy.com

Sheila Collecott - General Manager
Email: scollecott@shelterbuddy.com

1 Washington Mall Box #1241
Boston, MA 02108

Canadian Customers

781 583 3400 (available 24/7)

Email: support@shelterbuddy.com

Ireland Customers

+353 1800 851 220 (toll free, available 24/7)

Email: support@shelterbuddy.com

New Zealand Customers

NZ +64 800 453 940 (toll free, available 24/7)

Email: support@shelterbuddy.com